The Drop scale connects to iPads and iPhones via Bluetooth 4.0 Low Energy (BLE). Apple started using this type of Bluetooth for all iOS devices with the releases of iPhone 4S and iPad 3 and it severely improved upon power consumption, data rate, security, pairing reliability, and speed.
Devices older than the ones mentioned above use what’s commonly referred to as Bluetooth Classic and they are, due to limitations in this old Bluetooth technology, not compatible with Drop Scale.
Here's a full list of compatible devices:
Your device also needs to be running iOS 9 or later.
If you are unsure which iPad or iPhone model you own, please refer to our article on identifying your model here.
If you'd like to know more about why Drop Scale isn't compatible with iPad 1, iPad 2, or any iPhone model before iPhone 4S, please click here.
Android user? Please refer to this article.